SaaS Agreement Package

Get the Right Customer Contract for Your SaaS Business

Your SaaS agreement is one of the most important contracts in your business. It establishes the terms on which customers access and use your software, protects your intellectual property, allocates risk and sets expectations around payment, data, warranties, liability and termination.

And as your SaaS company grows, that agreement can become the starting point for dozens - or hundreds - of customer relationships.

Meyer Law's SaaS Agreement Package gives you a customized customer agreement built around your product, business model and sales process.

Instead of starting with a generic online template, we'll work with you to understand how your SaaS business actually operates and develop an agreement designed to help you sell efficiently while protecting your company.

Who This Package Is For

This package is a great fit for SaaS companies that:

• Are launching a new software product
• Need a customer-facing SaaS or subscription agreement
• Are currently using a generic or DIY agreement
• Are beginning to sell to larger or enterprise customers
• Want to standardize their customer contracting process
• Need clearer terms around subscriptions, payments, product use, data or intellectual property
• Want a strong starting point for customer negotiations

What's Included

Up to 1-Hour Consultation
We'll discuss your SaaS product, business model, customers, pricing structure, sales process and key legal and business considerations.

Customized SaaS Agreement
An attorney-prepared customer agreement tailored to your software and business model.

Depending on your product and sales structure, your agreement may address:

• Access and license rights
• Authorized users
• Usage restrictions
• Subscription terms
• Fees and payment
• Renewals
• Customer responsibilities
• Intellectual property ownership
• Customer data
• Confidentiality
• Third-party services and integrations
• Warranties and disclaimers
• Indemnification
• Limitations of liability
• Termination
• Governing law and dispute resolution
• Other provisions relevant to your SaaS offering

Contract Structure Guidance
We'll also discuss how your agreement should fit into your sales process, including whether your business would benefit from an order form, online terms, statement of work or other contracting structure.

One Round of Revisions
You'll have an opportunity to review the initial draft and provide feedback before we finalize your agreement.

How It Works

Step 1: Purchase + Schedule
Purchase the package and we'll reach out to schedule your consultation with our team.

Step 2: Tell Us About Your SaaS Business
We'll learn about your software, customers, pricing, sales process and how you deliver your product.

Step 3: We Draft
Our legal team prepares a customized SaaS agreement based on your business and product.

Step 4: Review + Finalize
You'll review the draft, provide one round of feedback and receive your finalized agreement ready to incorporate into your sales process.

Frequently Asked Questions

Can I use this agreement with multiple customers?

The agreement is designed to serve as a reusable starting point for your customer relationships. Individual customers - particularly larger or enterprise customers - may request changes or require use of their own agreements or additional documentation.

Does this include negotiating the agreement with my customers?

No. The package includes preparation of your customized SaaS agreement and one round of revisions based on your feedback. Customer-specific negotiations can be handled separately.

Does this include an Order Form?

Yes, a Master SaaS Agreement + simple Order Form template

Does this include a Data Processing Agreement (DPA)?

No. A DPA is not included in the standard package but can be added separately if your company's data practices or customer requirements call for one.

Does this include a Privacy Notice?

No. Privacy documents are separate. Meyer Law offers U.S. and U.S. + EU SaaS Privacy Packages for companies that need privacy documents tailored to their SaaS products.

What if my customers require an SLA or security addendum?

Service level agreements, security addenda and other specialized documents are not included unless specifically added to the scope. We can help determine which additional documents make sense for your business.

What if a customer sends me their contract instead?

We can review and negotiate customer-provided agreements separately. This package focuses on developing your company's standard customer agreement.

How long does it take?

Most SaaS Agreement Packages are completed within 1–3 weeks after your consultation and receipt of the information we need.

Is this a one-time purchase?

Yes. You'll receive a customized agreement designed to serve as your company's standard form. As your product, pricing, sales model and legal requirements evolve, we recommend periodically reviewing and updating it.

What Our Clients Say

“The lawyers at Meyer Law are a refreshing change from the lawyers we have worked with in the past. Not only are they responsive, fast and sharp legal minds, but they also take a genuine and tangible interest in the growth and success of our company.”

— SVP of Finance + Operations, PandaDoc Inc.

Build Your SaaS Sales Process on the Right Contract

Get a customized customer agreement built around your SaaS product, business model and sales process.

Get Started today!